Head of Secretarial Services at CMS

Koren O’Connor is Head of Secretarial Services at CMS, a leading international law firm. She oversees 260 secretaries across six practice groups in the UK and UAE and has extensive experience in HR, leadership, project management, and learning and development.

She holds an ILM Level 5 Operations and Departmental Manager qualification and was a finalist for the Legal Business PA of the Year Award. Her career spans 30 years with CMS initially as a PA.